Our Business

"MNPA is about showing that we care by providing great service, through great people, delivering great value to our owner, our clients, their members and our staff."

Sue Applegarth, Managing Director

Our Owners

Being owned by a pension fund gives us a different perspective Read more

Our Directors

Benefit from the skills and experience of highly-respected industry professionals Read more

Our Values

Core to the success of MNPA, has been our staff defining, delivering and living our five core values Read more

In the Industry

MNPA plays an active role in the pension industry and is committed to helping schemes deliver a high quality administration service Read more

Customer Care

Our Customer Care Programme is based around four principles: Consider, Act, Reply or Refer, Evaluate  Read more

AAF

We want clients to have confidence in the service we provide so as part of our governance framework, we produce an annual audit assurance report (AAF 01/06) to evidence our operational controls and how they have been applied during the year Read more

MNPA 2009 - Winner!

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Online Survey

Does your scheme have a website for members to access? If ‘yes’, who provides this: