Head of Specialist Operations
MNPA is an award winning pension administration provider, renowned for its distinctive brand, where relationships and excellent customer service are highly valued.
Having undertaken a successful period of growth over the last few years, MNPA is now embarking on its next stage of development. As part of our growth strategy we are currently undergoing a restructure of the operational areas of the business, resulting in new opportunities becoming available.
Leading four specialist teams providing implementations, events, pension payroll and data services to our clients, this exciting role involves the leadership of several different disciplines which are vital to the successful delivery of our services to clients. With data assuming an ever increasing importance, there is a particular need to provide high quality thought leadership in this area.
Responsible for ensuring that a high quality service is provided which meets client expectations, you will also have a key role in business improvement initiatives and signifi cant input to business development, both in terms of implementations and building our future service delivery