Member Access

As a major third party administrator, we know that members need information about their pension scheme benefits when they are making plans for the future, or when their circumstances change. 

Member Access creates a series of journeys to help members deal with all their immediate needs.  The site provides all the information currently available in their scheme booklets, and downloadable documents and forms – such as notification of a change of address or nomination of a new beneficiary.

It also contains general pensions news items as well as information relating to individual schemes.  Clients can use the website to keep members informed of key events and announcements relating to the scheme in a cost effective and convenient way.

MNPA can also provide a version of Member Access that is fully integrated with our pensions administration software allowing members to view and initiate changes to their data, view documents such as benefit statements and model their retirement benefits. This version comes with banking style security to protect member’s personal data.

For Web Support, please email: web.support@mnpa.co.uk or contact the team by telephone on: 01372 200388.

For more information, please contact David Carstairs on 01372 200279.

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