Print this page

Administration Services

Mark, Angela, Jemma and Nick


Pension scheme members don’t ask for the earth – they simply want to know that they will be paid the right benefit at the right time and that they can talk directly to a knowledgeable person who will take the time to listen and respond professionally to their queries.

Trustees want to see evidence that the service provided by their administrator is fully compliant and that members are being well looked after.  They also want meaningful management information so they can take informed and timely decisions.

Sponsoring employers want the reassurance of knowing they have a strategic administration partner who can help them manage the risks inherent in operating their schemes.  

So who cares about delivering consistently for all these people?  We do.  At MNPA - we care

Our dedication to customer satisfaction can be demonstrated:

  • In 2007 we were presented with the Professional Pensions 10 Years of Excellence in Scheme Administration Award
  • We have been short-listed as Pension Administrator of the Year at the Professional Pensions Awards every year since its inception
  • We have won the title five times (including back-to-back awards in 2008 and 2009) – a unique achievement
  • Member feedback shows overall satisfaction levels rising from 91% at the start of 2008 to 98% at the end of the 2010


Our service meets the expectations of members, trustees and sponsoring employers:


Our core activity is administration of UK-based defined benefit, defined contribution, hybrid and career-average (“CARE”) pension schemes.  We have a prestigious client base, including household-name and blue-chip companies.

Our Administration service covers:

  • Pension administration
  • Pension administration consultancy
  • Pension fund accounting and cash management
  • Pensioner payroll
  • Secretarial services to trustees
  • Web-based Member and Client services


Please call David Carstairs on 01372 200279 to discuss how MNPA can help you care for your pension scheme and your members.

Summary content shown on the Landing page

Feature content shown at the top of the listing page

Awards

Professional Pension Administrator of the Year Award: 2009, 2008, 2003, 2001 and 1999.

2007: Professional Pensions 10 Years of Excellence in Scheme Administration Award

2007: Pension and Investment Providers Award.

Module Image

Online Survey

Has your Scheme carried out work in relation to the Regulator's guidance on common items of data which has a deadline of 31 December 2012?