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Privacy

MNPA LIMITED ("We") are committed to protecting and respecting your privacy.

This policy (together with our Terms Of Use and any other documents referred to on it) sets out the basis on which any data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is MNPA Limited of Leatherhead House, Station Road, Leatherhead, Surrey, KT22 7ET.

Information we may collect from you
We may collect and process the following information about you:

  • Information that you provide by filling in forms on this site www.mnpa.co.uk  (“Our website”). We may also ask you for information when you report a problem with our site.
  • Information that you have provided to us previously in order to request access to this site.
  • If you contact us, we may keep a record of that correspondence. 
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, downloads and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

Cookies
What is a Cookie?
A cookie is a small piece of data in the form of a text file that is placed on your computer’s hard drive when you access our website. Cookies are used to make sure our website displays correctly depending on your preferences and ensure you remain logged into our website during any given browsing session.

Our website uses the following cookies:



Google Analytics Cookies

If you wish, you can refuse to accept cookies by activating the setting on your internet browser which allows you to stop cookies being saved your computer. However, if you select this setting this website may not function properly. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

How we handle your personal data
The information that we collect from you in certain areas of this website will be transferred over the internet for us to process. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information
We use information held about you in the following ways:

- To ensure that content from our site is presented in the most effective manner for you and for your computer.

- To carry out our obligations arising from any contracts entered into between you and us.

- To allow you to participate in interactive features of our service, when you choose to do so.

- To notify you about changes to our service.

- To evaluate and analyse the use of the Website and so enable us to develop or tailor our services, products or Website offering.

Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.

We may disclose your personal information to third parties:

- If MNPA Limited or one of its Affiliates or substantially all of their assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms Of Use and other agreements; or to protect the rights, property, or safety of MNPA Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Access to Information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to web.support@mnpa.co.uk or sent to Web Support, MNPA Ltd., Leatherhead House, Station Road, Leatherhead, Surrey, KT22 7ET.

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Awards

Professional Pension Administrator of the Year Award: 2009, 2008, 2003, 2001 and 1999.

2007: Professional Pensions 10 Years of Excellence in Scheme Administration Award

2007: Pension and Investment Providers Award.

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